How to Integrate Fireflies with Our Platform

Easily keep track of your customer meetings and summaries by integrating Fireflies with our platform. This integration allows you to sync detailed meeting summaries, including:

- Meeting Outline: A structured overview of the discussion.

- Action Items: Clear tasks and follow-ups.

- Bullet Points: Key highlights from the meeting.

Benefits of the Integration

- Stay organized with all your customer interactions in one place.

- Quickly reference meeting summaries without leaving our platform.

- Ensure actionable items are visible and tracked for follow-ups.

Step-by-Step Guide to Integrate Fireflies

Follow these simple steps to connect Fireflies to your account:

1. Retrieve Your Fireflies API Key:

- Log in to your Fireflies account.

- Navigate to your workspace settings.

- Locate the section for API keys.

- Generate or copy an existing API key. (Note: You must be an admin in Fireflies to access this.)

2. Add the API Key to Our Platform:

- Log in to your account on our platform.

- Go to the Integrations section under your account settings.

- Select Fireflies Integration.

- Paste your Fireflies API key into the required field.

- Click Save.

FAQs

1. Who can retrieve the Fireflies API key?

Only admins in your Fireflies workspace can generate or access the API key. If you’re not an admin, contact your workspace administrator.

2. How often does the data sync?

Meeting summaries sync once every hour, 05-20 CET (Mon-Fri).

3. Where can I see synced summaries and how are they mapped to a customer?

We match the email of the person who was involved in the meeting to a users email in Startdeliver and if there is a match we sync the summary to the customer which the user is related to. This is found under History on the customer card.

4. What data is synced?

Our platform imports Meeting Outline, Action Items, and Bullet Points from your Fireflies meeting summaries.

5. Can I disconnect the integration?

Yes, you can disable the integration at any time via the Apps section in your account settings by removing the API-key and saving the app.

Need Help?

If you encounter any issues or have questions, feel free to reach out to our support team. We’re here to help ensure your integration works seamlessly!