Startdeliver Destination
Startdeliver connects data from a variety of sources to get a customer view optimized for a Customer Success Manager.
This destination is maintained by Startdeliver. For any issues with the destination, contact their support team at support@startdeliver.com.
Getting Started
From the Destinations catalog page in the Segment App, click Add Destination.
Search for “Startdeliver” in the Destinations Catalog, and select the “Startdeliver” destination.
Choose which Source should send data to the “Startdeliver” destination.
Go to the API keys in your Startdeliver dashboard, generate an API key, make it active and grant it “Admin” permissions.
Enter the “API Key” in the “Startdeliver” destination settings in Segment.
Create a User custom field you want to match a Segment event on here. You will need a field’s alias at the next step.
Enter the “Startdeliver user custom field to match on” in the “Startdeliver” destination settings in Segment.
You have to identify your user with a proper userId in order Startdeliver can match your Segments events with correct Startdeliver users.
Startdeliver will attach any matched events to existing users, otherwise a new user will be created. Startdeliver will use a custom field you specified at the 7th step to match a user.
Let’s imagine that you have a user in Startdeliver and you want to attach your Segment events to that user.
In order to do this, you should create a User custom field. For instance, it could be externalId. Now you should update your Startdeliver user with a proper value, let’s say – 97980cfea0067 (this is your user’s ID). Do not forget to set this custom field at 7th step above.
Now when such a user goes to your app, you should identify him/her:
analytics.identify('97980cfea0067')
After this, you can send Page or Track events:
analytics.track('Login Button Clicked')
Such an event will be matched with a Startdeliver user that has ID 97980cfea0067 set in a custom field externalId.
Segment events will appear on Customer and User views in Startdeliver. In Startdeliver they will be created almost instantly, with around 2-3 seconds delay.
For further information you can check Startdeliver documentation.
Page
If you aren’t familiar with the Segment Spec, take a look at the Page method documentation to learn about what it does. An example call would look like:
Comment
analytics.page('Home')
Segment sends Page calls to Startdeliver as a page event.
Track
If you aren’t familiar with the Segment Spec, take a look at the Track method documentation to learn about what it does. An example call would look like:
Comment
analytics.track('Login Button Clicked')
Segment sends Track calls to Startdeliver as a track event.