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Impact Day Terms & Conditions
Impact Day Terms & Conditions
Gustav Hasselblad avatar
Written by Gustav Hasselblad
Updated over a week ago

Terms & Conditions


These General Terms and Conditions of Purchase (“Terms”) governs the purchasing of tickets on one of the websites provided by Startdeliver AB, with Swedish company reg. no. 559150-8840, (“Startdeliver”). By purchasing a ticket on one of the websites provided by Startdeliver, you (“Attendee”) accept the following Terms.

Payment Information & Terms

Full payment of the Event registration fee must be provided upon submission of the registration form. Full payment must be received at time of purchase. Any Registrants who have not submitted full payment prior to the Event will be charged the day-of rate and required to submit full payment prior to gaining access or entry to the Event.

Orders placed on behalf of multiple attendees for group registrations must be current on all group registration fees in order for any member of the group to gain access or entry to the Event.

Registration Rates and Discount

It is your responsibility to confirm the price displayed at checkout is the price you expect and agree to pay prior to completing the purchase. Upon submission of a complete registration form, the purchase and rate paid are final. We are unable to adjust, return, or refund previously purchased tickets for any reason, except as provided in our 24-Hour Worry-Free Guarantee below.

Startdeliver may offer a discount code as part of a limited-time sale. That code may only be applied towards the designated type of individual or group registration, and the value will not transfer to another type of individual or group registration if you upgrade later. Startdeliver honors only one discount code per ticket per Event. Discount codes cannot be applied retroactively.

Registration Confirmation and Scope of Terms

Upon submission of registration, the Registrant will receive a confirmation of the registration. Additional rules may apply from the physical Event venue(s) and/or digital platform used for the virtual Event venue(s). Nothing in these Event Terms is designed to censor anyone’s speech or conduct on public property.

Cancellations/Refund Policy: 24-Hour Worry-Free Guarantee

We understand that life happens, so for Impact Day ticket purchases made more than 30 days prior to the Event, you may cancel your purchase for a full refund within 24 hours after purchase, minus a non-refundable ticket processing fee. Purchases made within 30 days of the event are completely non-refundable. We will not provide refunds under any other circumstances, including if you need to cancel due to illness or for any other reasons outside your control.

To cancel your registration and receive your refund within 24 hours, if eligible, please notify us in writing at If you qualify for a refund, the amount refunded will be based on the actual fees paid for the registration(s) canceled and will be returned to your original payment method within ninety (90) days.

Ticket Transfers

If your plans change, you may transfer your ticket, as long as you:

(1) have not used it to register for or otherwise access other events or Event content and materials included as part of the ticket, as tickets and access to Events may not be shared; and

(2) let us know in writing at least 14 days before the Event.

To request a ticket transfer, please email with a copy of your ticket number or email confirmation, along with the new attendee’s name, email, title, company, and phone number. You must be able to show that you are the original Registrant or authorized by the original Registrant to make changes to the registration.

Agenda Changes; Postponement or Cancellation of Event

From time to time, we may make updates to the Event agenda, which may include cancellation of or changes to certain Event activities. While the Event speakers and agenda are confirmed at the time of publishing, there may be substitutions, alterations, or cancellations of the speakers or agenda due to circumstances beyond the control of Startdeliver. Accordingly, we cannot and do not guarantee any specific speaker, performing artist, entertainment, or other component of the Event agenda. We reserve the right to alter or modify the advertised speakers or agenda, and we will not refund registration fees, provide alternative compensation, or otherwise be liable to you based on these changes. Startdeliver will take reasonable efforts to update our Website with any substitutions or alterations as soon as reasonably possible.

Startdeliver is not responsible for any damage or loss as a result of alteration, substitution, delay, postponement, rescheduling, or cancellation of an Event. Startdeliver will not be considered in breach of these Event Terms or otherwise liable to you, except as specifically provided in this provision, if an Event is delayed, canceled, rescheduled, or postponed, in whole or in part, as a result of government-ordered closures of venues, services, and other spaces, government-issued shelter-in-place and quarantine orders, government and agency restrictions and recommendations place on individuals and groups of individuals, any law or action taken by a government or public authority, health and travel restrictions, floods, fires, wars, epidemics and pandemics (including without limitation COVID-19 coronavirus), illness, accidents, internet and third party application connectivity, interruption or failure of utility service, electronic or communications failure, war, explosion, fire, flood, drought, earthquake, or other natural disaster, terrorist attack, riots, civil war, loss of electricity, labor or trade dispute, strike, industrial action or lockout, nonperformance by service providers and subcontractors, delays by you, and other impediments to performance caused directly or indirectly by any event or circumstances outside Startdeliver’s reasonable control, that make Startdeliver’s performance illegal, impossible, inadvisable, or commercially impractical as determined in Startdeliver’s reasonable discretion. If an Event is delayed, canceled, rescheduled, or postponed for these or any other reasons, your sole remedy shall be that we will provide you with access to the rescheduled Event or a similar replacement Event, such as virtual event access, at a later date to be determined by Startdeliver. If an Event is delayed, canceled, rescheduled or postponed, there will be no refunds provided. Startdeliver will take reasonable efforts to notify you of any interruptions to the Event as soon as reasonably possible.

Protection of privacy

Photography waiver

By registering for and attending any virtual or physical events (“Event”) organized by Startdeliver AB, you agree and acknowledge that we plan to take photographs and make audio and video recordings (collectively, “Recordings”) at the Event. Startdeliver may use these assets in marketing materials and for promotional purposes, as determined in our discretion. By participating in the Event, you grant Startdeliver the right to use and license use of your image, likeness, and voice in Recordings and all media, now or hereafter known, by whatever means exhibited, advertised, or otherwise exploited. You hereby agree to:

(1) release and hold Startdeliver harmless from any and all liability arising out of the use of the Recordings in any manner or media whatsoever;

(2) waive any right to inspect or approve the use of the Recordings; and

(3) waive any and all actions, suits, or claims relating to use of the Recordings, including claims for invasion of privacy rights or publicity.

All assets and published materials are property of Startdeliver. Furthermore, Startdeliver physical events are held in public spaces and virtual events are held on digital platforms; therefore, we do not prohibit (and cannot reasonably prevent) other registrants, exhibitors, sponsors, media organizations, or other companies from photographing, or making audio or video recordings of Event activities.

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